سياسة الاسترجاع

At OPTS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer refunds subject to the following conditions:

1. Probable Cause: Refunds will only be issued if there is a probable cause. This may include, but is not limited to, incorrect or damaged items, incomplete orders, or if the product received is not as described.

2. Shipping Fees: Customers are responsible for paying the shipping fees associated with returning the item(s) for a refund.

3. Condition of Products: The products being returned must be in the same condition as when they were purchased. Products must be in their original packaging, with all tags and labels attached, and must not show any signs of wear, tear, or damage.

4. Direct Contact: All refund requests must be made by contacting us directly through our customer service channels. We will provide you with instructions on how to return the item(s) and issue the refund.

Please note that refunds will be processed within a few days of receiving the returned item(s). We reserve the right to refuse refunds if any of the above conditions are not met.

Thank you for shopping at OPTS. If you have any questions about our refund policy, please contact us.